We will update this document as additional questions arise:
Livestreamers, you can download the sidelineHD app via the Apple App Store on iOS AND the Google Play Store on Android.
FAQS
- Is the sidelineHD app compatible with all Apple devices? Yes, the app is optimized for many iPhone and iPad devices.
- Is the sidelineHD app compatible with Android devices? Yes, the app is available via the Google Play Store.
How does the sidelineHD app enhance streaming?
With HEVC-enabled streams and automated settings, it offers a top-tier streaming experience.
How can I start using the sidelineHD app?
Download the app, log in to your existing sidelineHD account, or sign up as a new user.
What are the new login options in the app? Alongside Facebook and Gmail, new users can sign up using their Apple ID, making the process smoother and more integrated with iOS devices.
Can the app simultaneously record at a higher resolution while streaming?
Yes, this is live! Currently only available for the iOS app. Learn more here: sidelineHD App - Record Feature
Will there be an Android version of the sidelineHD app? Yes, it is LIVE right now in the Google Play Store.
Who should I contact for support with the sidelineHD app? Our dedicated support team is available to help you. Contact our team via Facebook Direct Message (DM) at http://m.me/sidelineHD or open a ticket at https://help.sidelinehd.com/support/tickets/new.
Does the sidelineHD app replace Larix or sidelineCAM?
Our goal is to replace these options with sidelineHD iOS and Android apps. We aim to eliminate the need for the $9.99 per month Larix fee, offering an app that functions with a different and more reliable technology than sidelineCAM. We highly recommend all Apple/Android sidelineCAM users switch to the new sidelineHD app for an improved experience.
I stream with Mevo or GoPro, should I download the sidelineHD app?
Yes! The sidelineHD app now houses ALL of the sidelineHD experience from streaming for your team to managing your player and watching clips!
Should my team's parents download the SidelineHD app?
Yes! The sidelineHD app now houses ALL of the sidelineHD experience from streaming for your team to managing your player and watching clips!